Troubleshooting Common Issues

Fix common problems with balcony solar systems: low production, errors, and connection issues

⏱️ Read time: 8 Min
📊 Updated: 2025
✓ Verified: Expert Sources

Low Production Issues

Problem: System Producing Less Than Expected

Possible Causes:

  • Shading from trees, buildings, or balcony railings
  • Dirty panels (dust, bird droppings, pollen)
  • Incorrect orientation or tilt angle
  • Loose connections or damaged cables

Solutions:

  • Check for shading throughout the day and adjust panel position
  • Clean panels with water and soft cloth (avoid harsh chemicals)
  • Verify orientation is South-facing (or best available direction)
  • Inspect all connections and cables for damage

Problem: Inverter Not Working / Error Codes

Common Error Codes:

  • Grid Fault: Utility power issue or improper connection
  • Overvoltage: Too much power from panels (rare with microinverters)
  • Ground Fault: Electrical safety issue requiring professional help

Solutions:

  • Check utility power is on and outlet is working
  • Unplug and replug inverter (wait 30 seconds)
  • Consult inverter manual for specific error code meaning
  • Contact manufacturer support if problem persists

Problem: System Not Connecting to Grid

Check These First:

  • Outlet is properly grounded (3-prong outlet)
  • All cable connections are secure
  • Inverter is receiving power from panels (check LED indicators)

Prevention Tips

Regular Maintenance

Clean panels monthly, check connections quarterly, inspect cables for damage seasonally.

Proper Installation

Follow manufacturer instructions, use proper mounting hardware, ensure secure connections.

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Pro Tip

Most issues are simple to fix. Start with basic checks (connections, cleanliness, shading) before assuming major problems. Compare your actual production to expected values using our free calculator.

Frequently Asked Questions

Q: My system stopped working after a storm. What should I do?

A: First, check for visible damage to panels or cables. Check if your home's power is on. Unplug the inverter, wait 30 seconds, then plug back in. If it still doesn't work, check for tripped circuit breakers. If problems persist, contact a professional.

Q: How often should I clean my panels?

A: Generally every 2-3 months, or more often if you live in a dusty area or near trees. Rain helps, but doesn't remove all dirt. Use water and a soft cloth or brush - avoid harsh chemicals that could damage the panel surface.

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